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Orders

Orders

  • How to Order
  • View & Track Order
  • Change or Cancel Order
  • HOW TO ORDER

    Our online store is open 24 hours a day, 7 days a week. It never sleeps!

    To order, simply select an item and add it to your cart. When you add to cart, we will take you directly to the cart, to save you clicking through. if you'd like to add more items, just use the menu at the top of the page to go to the item(s) you desire.

    The cart will then prompt you with online instructions that will guide you to a successful transaction.

    If you encounter any problems placing your order, we're almost always on chat (below right). If we're not there, leave a message in the chat window, or email us, and a team member will contact you ASAP with assistance.

  • VIEW & TRACK ORDERS

    All orders are dispatched direct from the Chibebe® warehouse facility.

    Once your order is dispatched you'll receive an email from chibebe.com, containing your tracking number for your order. If you don't receive this email and would like to obtain your tracking number, please login to your account and view your order details, or contact usand we will can send you the tracking number.

    Please allow at least 12 hours for your parcel to register in the system before attempting to track your parcel.


  • CHANGE OR CANCEL ORDER

    If we have not yet shipped your order, and you would like add or remove an item from it, or cancel it, please contact us and we will update your order.

    Don't forget to leave your order reference number, and add a detailed note of the changes you require in the 'description' box for a speeder process.

Shipping & Delivery

Shipping & Delivery

  • Shipping & Delivery
  • Chibebe® USA offers an affordable and fast delivery service. Tracking will be provided.

    Please note that all orders via this website can only be shipped within the USA and Canada regions. 


    INTERNATIONAL SITES

    New Zealand: www.chibebe.co.nz

    Australia & Rest of The World: www.chibebe.com.au


     

    SHIPPING FEE'S

    We keep it simple here at Chibebe.com.

    For orders below $99, shipping is a flat rate of $14.95.

    For orders of $99 or more, shipping is FREE.
     


     

    CUSTOM DUTIES

    The prices within the online store DO NOT include any custom charges that may be incurred upon delivery. Customs duties or international tariffs, may be payable on receipt at the delivery address for some international orders. These fees will be the responsibility of the customer to pay, and chibebe.com does not collect any of these charges or fees.


     

    REASONS FOR SHIPMENT DELAYS 

    Chibebe.com does it's best to get your orders out as quickly as possible. We are not responsible for your package after it leaves our facility.

    In some instances, there may be delay with your order. These may be, but are not limited to:  

    • Incorrect address has been entered in the shipping details when placing the order.

    • The address had no-one to sign for the parcel, and "Authority to Leave" was not advised when placing the order.

    • Incorrect credit card information was entered against the order. Please double check all details at the time of order as your order will only be shipped if payment is successful.

    • Personal details may need to be confirmed for fraud prevention if we are unable to verify the shipping destination. Sometimes we will require personal detail verification before dispatching orders to protect the card holder, and this may delay shipping.

    • If your order will be delayed for any reason we are aware of, we may contact you directly via phone or email to advise of the delay.

     

    VIEW & TRACK ORDERS

    All orders are dispatched from chibebe.com direct. Once your order is dispatched you'll receive an email from chibebe.com containing your tracking number details. If you don't receive this email and would like to obtain your tracking number, please login to your account and view your order details, or contact us via our Contact Us form.

    Please allow 12 hours for your parcel to register in the system before attempting to track your parcel.

Returns & Refunds

Returns & Refunds

  • How to Initiate a Return
  • ONLINE ORDERS DIRECT FROM CHIBEBE.COM


    MANUFACTURER WARRANTY

    We have a 1 year manufacturers warranty on our products. It is at the discretion of Chibebe if the reported item(s) is actually a manufacturers fault. 

    You are entitled to a replacement, credit or refund where products have a major failure, such as:
      
      •   When it is faulty
      •   Wrongly described
      •   Different from a sample shown to you; or
      •   Do not do what they are supposed to do


    'CHANGE OF MIND' POLICY

    We also have a 30 day 'change of mind' policy, where we will refund or exchange your non-sale item(s) for a different color within the same product range. You will be responsible for all shipment costs in this case.

    You must meet these criteria for a 'change of mind' return. 

     •   Within 30 days of receipt of your shipment leaving our warehouse facility
     •   In original and sellable condition
     •   Item(s) must be Unwashed and Unused
     •   In the original packaging
     •   Return any free gifts and/or promotional items sent with your order

     WHAT ITEMS ARE NON-REFUNDABLE OR EXCHANGEABLE?

      •   Free gifts or promotional items
      •   Chibebe Gift Cards
      •   Bean filling or other filling
      •   3rd party e-Vouchers or Gift Cards
      •   Used Items
      •   Washed Items
      •   Sale Items
      •   Manufacturers fault items outside of the warranty period
      •   Any item(s) after 30 days of leaving our warehouse
       

    ARE THERE ANY CHARGES FOR SHIPPING FOR A RETURNED ITEM(S)?

      •   Original shipping charges are NON-refundable.
      •   You are responsible for all shipping charges for returns / exchanges.
      •   For faulty items, we will cover shipment costs. You must send a postage receipt with your returned item(s) to be eligible to receive this refund.
      

    HOW DO I RETURN AN ITEM(S)?

      •   After confirming that you meet the criteria above, go here to initiate your return
      •   You will get a reply within 2 business days with a request for more details. and you may be asked to supply pictures to support your claim before sending the item(s) back to us with a supplied claim number. Do not send the item back until you have this claim number.
      •   We will work hard to resolve the issue fairly and swiftly, making the process an easy one for you.


    HOW SOON DO I GET MY REFUND?

      •   Once your item(s) is returned and inspected, we will send you an email with the outcome of our decision.
      •   If you are approved for a refund, it will processed, and the approved credit amount will be automatically applied to the original method of payment within 14 business days.

    NOTE: All return requests for refund or exchange are at the discretion of Chibebe® and decisions are final.
     



    ORDERS MADE VIA A CHIBEBE STOCKIST

    If you have made a purchase through an authorised Chibebe stockist, you must return your product to the store you made the purchase from. 

    For the speediest outcome, it’s best to take along with you to the store: 

      •   A receipt or other proof of purchase (e.g. bank statement / transaction history).
      •   Return the product in the same condition as it was purchased (including manuals, accessories, packaging and any free gifts/promotional items).
      •   Provide any extra information the store may need to process your return.

Returns & Refunds

Payments

  • Payment Methods
  • Gift Certificates
  • We accept:

    • Credit Card (including Visa, Mastercard, Amex, Diners, Discover & Jcb)

    • Paypal

    • Bank Deposit (bank deposit details will be provided after purchase)
  • Gift Cards (aka Gift Certificates) purchased from this website are valid for 12 months from date of purchase.  To redeem yours, simply enter the gift card code at checkout. Yes, it's that easy!
Faqs

Faqs

  • Snuggle Pod FAQ's
  • Pod Warmer FAQ's
  • Zipper FAQ's
  • Bean Filling FAQ's
  • Reflux, Flathead & Laryngomalacia
  • Download Snuggle Pod Manual
  • This Snuggle Pod® thingy...what is it?

    The Snuggle Pod is a 2-in-1 adaptable baby beanbag that grows with your baby from newborn through to pre-tweens. It’s a practical resting solution designed to allow parents to take their child safely from room-to-room effortlessly, helping to keep bub close at all times in a portable, safe seat that allows them to be fully independent and totally chill. Every Snuggle Pod comes with a swappable baby *(harnessed) AND toddler (non-harnessed) seat, so you can have many years of use from it. Weighing around 1.5kgs when filled, the Pod is highly portable and easy to move around.


    Does the Chibebe Snuggle Pod meet safety standards?

    Yes, of course! Our Snuggle Pods have been laboratory tested, via a leading international recognised consumer testing agency. This gives the fussy Chibebe parent assurance that the product their child is resting on is a certified, exceptionally made baby beanbag that not only meets mandatory standards, but also standards that we personally feel are more important, such as flammability, small parts & chemicals. It makes us feel good to know we do our best to ensure we make a product that we call ‘fussy parent' safe.


    How is the Snuggle Pod ‘adaptable’?

    The Snuggle Pod is designed to last for many years, from the day bub is born. So it comes with ‘zip on - zip off’ swappable baby and toddler seat tops. This is all you need to make your child a Happy Little Podder from the day they're born, and for many years to come!

    The baby seat top is harnessed, for use from birth, until Bub is able to sit unaided.

    The toddler seat top is non-harnessed, and can be used for many years afterwards.

    All of the seat tops are made from a breathable lycra blend material with an integrated foam pillow-top for extra comfort and support. It’s also lined with a waterproof fabric layer to stop any little accidents or spills reaching the beans inside the base. The removable seat tops allow for quick washing and swapping of baby seats in between washes, and also for swapping from a baby (harnessed) seat top to a toddler (non-harnessed) seat top. Both seat types are included in every Snuggle Pod purchase. You can buy available additional seat tops separately, as you wish.


    What should you know before buying a baby beanbag?

    Safety is key. When buying for young ones— especially newborns— it's important to know what safety measures the manufacturer has taken to ensure it is a baby-safe product.

    For Example:

    1) Has the material been tested for unsafe elements that could harm your baby?

    2) The outer base coating….is it plastic (PVC) or fabric with a water resistant lining? (Plastic obviously has a much higher flammability danger; therefore, it would seem logical to use a water resistant fabric instead).

    With so many different types of baby beanbags out there now, it's important to know what to look for.

    When a baby or child uses a Chibebe product, you can rest assured that we have a clear conscience with what we produce for your precious child.


    What age is the Snuggle Pod suitable for?

    The Chibebe Snuggle Pod is specifically designed for newborn babies, using the baby harness seat, and this would be used your child can sit upright on their own, or at the carers discretion.

    After that, once Bub becomes a toddler and is able to use the Snuggle Pod as a normal beanbag, simply switch over to the toddler top (no harness)! This is perfect for use up to about 8 years of age, but due to the generous size, has been known to be used up to pre-teen! They are so comfy, we even curl up on them here at Chibebe HQ for pow wows, but mainly as a pillow for resting our little minds and coming up with new and inventive products for your child!


    How does it feel to rest in a Snuggle Pod®?

    Just imagine how good you would feel laying in a super soft, bean filled chair, with the softest cushioned top cradling your body. You're inclined in the most natural way, and you can stretch your arms and legs to the moon and back! Imagine yourself slightly angled so that you can watch TV in, feed, or just chill-out in to observe your surroundings. The Snuggle Pod is designed to give that Cloud 9, supportive experience, incorporating high end standards that parents expect in a product designed for the most important person in their lives...their child.


    What’s included in a Snuggle Pod® purchase?

    50% of our buyers are gifting a new parent or parent-to-be and the other 50% are purchasing for their own little future Podder. We love to be loved by all, so we have created the ideal experience for both scenarios!

    The Chibebe experience starts off with the delivery of a cute little fabric package, buttoned closed, with our wonderful logo emblazoned across the front, and info about the Pod on the back. Inside the gorgeous designer packaging, you will find the below:

    • A Snuggle Pod® base design of your choice (ie: Chirpy, Woodlands, etc).

    • A Baby (harnessed) seat with padded pillow-top and water resistant lining. For use from Birth.

    • A Toddler (non-harnessed) seat with padded pillow-top and water resistant lining. This means the Snuggle Pod can be used for many more years to come!

    • An ‘Inner filling bag’ which you easily fill with beans, and insert into the beanbag cover. This is also easily extracted, for washing or storing of the Snuggle Pod bean bag cover.

    • A very cool Chibebe gift card for writing your message to the giftee (even if that giftee is your own bubba!).

    • An Instruction & Information booklet

    * bean filling is not included but can be purchased at any good department store, like Walmart, for around $16.


    But wait, there’s more…!

    The Snuggle Pod has an accessory line. Because that’s how we roll.

    The Pod Warmer: For colder days, most people place a loose blanket over Bub. We don't like this, as Bub can lift the blanket over their head, causing them to become scared, or worse. The Snuggle Pod® has it’s own Pod Warmer blanket (aka footmuff) that stays put, unable to be kicked off or lifted over Bubs head by Bub, or anyone for that matter! The top part also extends as Bub gets bigger, giving more months of use.

    The Pod Rocker: Every Bub needs a rocker. But they also need a Snuggle Pod! Don't despair...we've got it covered! The Pod Rocker® is designed solely for the Snuggle Pod to be gently rocked back-and-forth, giving your child that soothing rocking motion to relax them to a calmer state. It's the best of both worlds, and it’s the ultimate experience for Bub to enjoy (and us adults to be a little envious of).


    How do parents benefit from owning a Snuggle Pod?

    When we ask parents what they like most about the Snuggle Pod, their first words are along the lines of: "it’s a lifesaver” and "it’s the single most used product I have bought since having my child". We never tire of hearing how parents and bubs love the Snuggle Pod,. Here are some examples of the things we commonly hear:

    It’s practical, I use it everyday because I can take my baby from room to room easily;

    Bub looks so comfortable, and can see their surroundings thanks to the inclined angle of the Pod;

    The Snuggle Pod has helped my baby with his/her reflux and helping him/her breathe easier;

    The Pod has helped with my baby’s flathead;

    The Snuggle Pod makes it so easy for feeding time;

    The Snuggle Pod has been the only thing to help relieve my baby's reflux!;

    The addition of the Pod Rocker helps to settle my baby;

    The cover is so easy to spot clean and wash when required;

    The best investment ever! It has been an absolute lifesaver!

    To date, the Snuggle Pod has over 800 positive reviews on the Chibebe website alone. You can also find parents of happy Podders bragging about our Pods on Facebook, Instagram, Google, online review sites, and so on. The proof is in the podding!

    Read our reviews here


    Let’s get factual, shall we?

    The Snuggle Pod seat tops feature several layers. These layers include an integrated foam pillow-top for added comfort and support. The added bonus? This padding helps to suppress the bean noise from the inside of the beanbag, giving bubs a quieter resting experience.

    There is also a layer of water resistant fabric on the seat top, under the padding layer, preventing little accidents and spills reaching the beans inside the base. In case of ‘oopsie’ moments, simply remove the seat top and wash it, knowing that the beans inside are dry.

    Carers of little Podders are consistent in their reports that The Snuggle Pod helps to relieve reflux in babies. They also credit the Snuggle Pod for reducing symptoms of flathead syndrome (Plagiocephaly).

    The Snuggle Pod was designed with the busy parent in mind. We designed the specially shaped inner bag that holds the bean filling, to be easily removable and put aside, so that the Snuggle Pod base can be washed easily. Simply pop the inner bag containing the beans back inside the base once it’s all washed and ready for use again. 

    Chibebe®, Snuggle Pod®, Pod Rocker® and Pod Warmer® are registered trademarks.


    How do I fill the Snuggle Pod®?

    Easy……. Every beanbag comes with its own internal Chibebe monogrammed beanbag filling sleeve (aka: inner bag). Using a paper clip, unzip the beanbag sleeve and pour the beans in. We recommend filling the beanbag sleeve in a bathtub...this way you can quickly clean up any overspills of beans.

    Once filled, you will notice that this inner bag is the same shape of the outer cover

    You then simply pop this inner bag into the Snuggle Pod base cover from underneath, making sure the shape of the inner bag and cover match, by slipping the inner bag in 'highest end first' so that it meets the 'highest end' of the cover on the inside. The rest should settle nicely inside the cover. Don't forget to remove the paperclip from the zipper afterwards!


    Where do I purchase the bean filling from?

    Beans can be purchased from your local department store, like Walmart. It will cost approximately $16 for a 100lt bag. Otherwise, you can add beans to your Snuggle Pod order for $25 and we'll arrange it to be sent to you via a 3rd party.


      How many beans are needed to fill up a Snuggle Pod?

      10,986 beans, to be exact...but a less precise way we can recommend is that you fill the Snuggle Pod three quarters full— approximately 65-70 litres of beans to fill a Snuggle Pod for a newborn (about 2/3 of the 100lt bag). Remember, the more beans you add, the harder the Snuggle Pod becomes. If fewer beans are added, the more the baby will sink further into the Snuggle Pod.

      In the end, it is up to the discretion of the carer to ensure the right amount of beans for the ultimate Podding experience for Bub!


      How do l know if l have over-filled or under-filled the beanbag?

      An inclined seated position is the best position for Bub to get the best use of their Snuggle Pod. It enables them to be involved with the world around them, and is the best position to potentially help relieve any reflux symptoms they may experience. It also means that the Pod is stable on flat surfaces.

      You will be able to tell if the bag is too full if you cannot shuffle it to an inclined, upright seated position.

      how many beans to put in the baby beanbag

      It is too empty if you shuffle it to a seated position and can feel the floor through the seat top.

      Please note that it is up to the carer to determine when it is full enough. For more information, refer to the instruction booklet.


      When should I replace the Baby Harness seat with the Toddler seat?

      Every child is unique! The right time for this transition should not be based only on size, but also on your child's level of strength and coordination. If you insist on an answer, about 6-8 months old would be average, as they start to get a little fidgety and just want to get out and about and on their feet at this age, and don't want to be restricted by a harness!


      Who else uses the Snuggle Pod?

      Chibebe Snuggle Pods are designed for use by all babies. They have become increasingly popular and are now used in Ronald McDonald Retreat Homes; by babies with breathing disorders such as Laryngomalacia; parents with reflux bubs; babies with Hip Dysplacia; special baby practices and by thousands of happy babies all over the world!


      Can the Snuggle Pod replace my baby's cot?

      No. Baby bean bags are not designed as replacements for a bed or a cot. The Snuggle Pod is designed first and foremost with the intent to help relieve baby reflux and flathead symptoms. The bonus is that they are super comfy for bub, and for you to be able to keep baby near you at all times, wherever you are. This means that baby is safe and comfortable always. It is because of all these factors, that Mums and Dads are saying that they don't know what they would have done without one!

      If you have a Bub who refuses to chill out in anything else except their Snuggle Pod, or who suffers reflux and you find that the Snuggle Pod is the only thing to help relieve it, we recommend popping him/her in their Pod until they get drowsy and relaxed, and transfer them to their cot to sleep.


      How do l clean my Chibebe Baby Bean Bag?

      Seat Top:

      Simply unzip the seat from the base and pop into large delicates washbag, and wash on gentle cycle, in cold to warm water. Dry naturally or in dryer on low setting.

      Base:

      By Hand: Simply dab with a damp cloth. You can use a good fabric cleaner and follow the directions for it, but a damp cloth is normally enough. 

      Machine Wash: Remove the inner bean casing and wash the whole bag in cold water, on gentle cycle. Dry naturally or on low setting in dryer.

    • Can I use the Pod Warmer with any seat top?

      No. The Pod Warmer comes with it's very own baby seat which features a 2nd zipper, for the Blanket top to attach to. We don't have this extra zipper on other seat tops, for those who live in warmer climates and who don't require a blanket top.

      The Pod Warmer can be used with any Chibebe Snuggle Pod.


      When can l start using the Pod Warmer?

      From the day Baby is born! It features a button down top part, which can be un-buttoned, for use as Baby gets bigger. It is perfect for use through the cooler months after Baby is born.


      Why not just use a normal baby blanket?

      We feel that it is not safe to lay a loose blanket over babies, because they can easily pull the blanket over their little heads, and not only become very scared and unable to remove it, but there may also be a risk of suffocation.

      The Pod Warmer is designed specifically for the Snuggle Pod, and means that Baby is safe and warm at all times.

       

    • My zipper is broken! Oh no!

      You're already super tired from being up all night with your poor little reflux Bubba, and you've heard that the Snuggle Pod might help. It finally arrives at your door, and you just want to fill it up with beans and start using it!! Then you will be able to sit down, put your feet up and have a cup of coffee. But, now your zipper is broken!

      Don't despair! The zipper isn't broken! The zipper puller has simply been removed on the parts of the bean bag that allow access to the filling, to prevent little ones getting into it, for obvious reasons. 

      All you have to do, is pop a paperclip under the little latch that is inside the teeny weeny hole in the zipper head, and lift it up to unlock it, and open the zipper up!

      Remember though, after you close the zipper, remove the paperclip! 

    • WHAT SORT OF BEANS DO I NEED, TO FILL THE SNUGGLE POD?

      Just normal ones! By that we mean the ones from your local Walmart or Home Depot, or any good department store for about $16 for a 100lt (3.5cb) bag.

      Or you can add beans to your Snuggle Pod order, and we can arrange this to be delivered to you via a 3rd party, separate to your Snuggle Pod delivery. If ordering this way, the beans must be ordered in the same order as the Snuggle pod and not in a separate order.



      HOW DO I FILL THE SNUGGLE POD WITH THE BEANS?

      Every Snuggle Pod baby beanbag comes with its own internal Chibebe filling sleeve (aka: inner bag). It's an exclusive design we invented, to be used with the Snuggle pod. Filling it is as easy as 1,2,3!

      Handy Hint: We recommend filling the beanbag sleeve in a dry bathtub...this way you can quickly scoop up or vacuum those rebel beans that get away.

        1. Using a paper clip, unzip the beanbag sleeve and open it up nice and wide;

        2. Pour the beans in to the desired amount (see below guide);

        3. Sit the inner bag on the floor, with the flat side down. If you shuffle the mid section down, you will see that it forms the shape of a seat. When you place the inner bag into the bottom of the Snuggle Pod base, make sure 'highest end' or 'top end' of the inner bag meets the 'highest end' of the cover inside. The rest should settle nicely inside the cover.


      Don't forget to remove the paperclip from any zippers afterwards!



      HOW MANY BEANS DO I NEED?

      10,986 beans, to be exact...but a less precise way we can recommend is that you fill the Snuggle Pod three quarters full— approximately 65-70 litres of beans (about 2/3 of a 100lt bag). Remember, the more beans you add, the harder the Snuggle Pod becomes. If fewer beans are added, the more the baby will sink further into the Snuggle Pod. You want a nicely inclined (upright) seat. In the end, it is up to the discretion of the carer to ensure the right amount of beans for the ultimate Podding experience for Baby!

      As Baby grows, and is able to sit upright, unaided, you will start to use the toddler seat, and we recommend removing some beans as they grow to make it more comfy and inclined for them.



      HOW DO I KNOW IF I HAVE OVER-FILLED OR UNDER-FILLED THE BEANBAG?

      An inclined seated position is the best position for Bub to get the best use of their Snuggle Pod. It enables them to be involved with the world around them, and is the best position to potentially help relieve any reflux symptoms they may experience. It also means that the Pod is stable on flat surfaces.

      You will be able to tell if the bag is too full if you cannot shuffle it to an inclined, upright seated position.

      how many beans to put in the baby beanbag

      It is too empty if you shuffle it to a seated position and can feel the floor through the seat top.

      Please note that it is up to the carer to determine when it is full enough. For more information, refer to the instruction booklet.

    • The Snuggle Pod and Reflux

      Every mom and dad knows the story... you've just had a pleasant feeding with your new little one and he or she has settled down for a nice rest, when the cries start up! Your once happy, relaxed baby is now in real pain and is not having the kind of post-feeding experience you would hope for!

      Many little ones suffer from gastroesophageal reflux after feeding. Most often reflux manifests in pain from gas bubbles and is accompanied by spitting up. In severe cases- known as gastroesophageal reflux disease- an infant can manifest severe secondary symptoms like weight loss and respiratory disorders.

      Chibebe Snuggle Pods have been reported by carers to be a great way to alleviate and prevent reflux symptoms. The Snuggle Pod is designed to be flexible and respond to you and your baby's needs – post-feeding, just adjust the position of the beans to allow your baby to sit with his or her head in a more elevated position. By keeping your little one's head elevated, the pod has been credited by carers to significantly reduce the symptoms of infant reflux and make sure that your little one has the kind of restful and healthful feeding experience that allows him or her to grow and flourish.


      The Snuggle Pod and Flathead

      Flathead is a medical condition – more formally known as positional plagiocephaly- in which an infant develops a significant flattening at the back of the head or on the side of the head. The condition is most often the result of lying on certain surfaces for prolonged periods of time.

      Occurrences of Flathead have increased significantly in recent years due to physician guidelines on the positioning of sleeping infants. Since the majority of practitioners advise safe sleeping on the back, more infants have been developing flat head as a result of spending a large amount of time on their backs on flat crib surfaces.

      Chibebe Snuggle Pods have been reported by those who care for babies, to make a significant difference in preventing the development of Flat head. By nestling an infant on a flexible surface that also keeps pressure off the head by keeping it slightly elevated, Chibebe Snuggle Pods are reported by carers to prevent flat head in babies. the Pods bean bag design allows it to respond to a child's form, instead of forcing the child to adjust to the pod itself. Chibebe Snuggle Pods are more than just a pretty place to chill!


      The Snuggle Pod and Laryngomalacia

      Laryngomalacia (LM) is a disorder of the larynx in infants that can cause respiratory and, at times, associated feeding difficulties. The causes of laryngomalacia have not been cornered, some evidence suggests there may be a genetic link.

      Infants with laryngomalacia will often present with inspiratory stridor, a sort of wheezing or high-pitched squeak that occurs during breathing. While in rare cases surgery is needed, most cases of laryngomalacia are healed through rest and time. A particularly helpful practice is avoiding gastroesophageal reflux in children with laryngomalacia; children with laryngomalacia who experience associated digestive issues like reflux can exacerbate the condition and even experience additional collapse of the larynx.

      This is where Chibebe Snuggle Pods come in. The Chibebe Snuggle Pod has been designed to significantly alleviate reflux and make a huge difference to a child with laryngomalacia. With this in mind, we are committed to raising awareness of this disorder and supporting all the parents and babies suffering from this condition. We support the organization Coping With Laryngomalacia in its efforts to improve the lives and conditions of children suffering from this condition.

      If you live in the USA, and your baby has LM, Tracheomalacia (TM) or Bronchomalacia (BM), and you would like to benefit from the Chibebe Snuggle Pod program to ease their discomfort, please visit CWL here.

      Please note that Chibebe do not accept the above mentioned requests through the Chibebe website. You must visit the CWL site for any enquiries relating to the Snuggle Pod Program held with CWL.


    Contact Us

    Contact Us

    Most asked questions

    Benefits of the Snuggle Pod?
    Everyone knows that the Chibebe Snuggle Pod is a must-have for new parents, and those who never had one before...but there may be more to our pods than meets the eye! They are actually designed for babies, and parents alike! From being portable for you to carry from room to room, and car to home, as you go about your day, to possibly helping to relieve reflux and prevent flathead in babies, find out how super awesome the Snuggle Pod is here.
    What does a Snuggle Pod come with?

    1 x Chibebe Designer Base Beanbag Cover

    1 x Baby Seat (with harness) for use from Birth

    1 x Toddler Seat (no harness) for use from when Bub can sit unaided, and through to tweenage years

    1 x Removable Inner Filling Bag for beans, for easy washing and storage of the beanbag cover

    1 x Instruction Booklet

    1 x Designer Packaging

    1 x Chibebe Gift Card (just in case you are gifting your Chibebe purchase)

    My baby has reflux. Can the Snuggle Pod help?

    The Snuggle Pod is widely reported by carers to relieve reflux in babies. It's unique ability to be flexible in it's positioning allows you to seat Bub in a way that makes them comfortable and the reports show that this is beneficial in relieving reflux.

    We're also proud to be associated with Coping with LM, which aims to help babies who suffer from the breathing disorder, Laryngomalacia (LM). They're huge fans of the Snuggle Pod for their LM bubs.

    Is a Snuggle Pod water resistant?
    Yes, the designer base is water resistant, and the baby seat has a water resistant lining for those little accidents.
    Are beans included?
    No. This would result in the postage costing more than the beans themselves! Sending them filled also means you miss out on stunning packaging, which is designed to WOW!! Beans can easily be purchased from your local department store, like Walmart or Home Depot for approx. $16. If you prefer, add them to cart when you purchase your Snuggle Pod, and we can arranage to have them delivered to you via a 3rd party for $25.
    What’s the suitable age group?
    The Chibebe Snuggle Pod are specifically designed for use from birth (with baby seat) through to pre-teens (with toddler seat). Newborns especially benefit from our Snuggle Pods, as they are raved about by carers for it's ability to relieve reflux and flathead in babies!
    Where do you ship to?
    • Orders made via this website can only be shipped to the USA & Canada.

      To ship to a New Zealand address, please click here

      To ship to an Australian address, or anywhere else in the world, excluding New Zealand, the USA& Canada, please click here

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